Privacy Policy

Privacy Policy

This Privacy Policy describes how ReliefCore™ (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Contact

If you have any questions about this Privacy Policy or our data practices, you can contact us:

Personal Information We Collect

When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Device Information

We automatically collect:

  • IP address
  • Web browser and device type
  • Time zone
  • Cookies and browsing behavior

This helps us improve website performance and user experience.

Order Information

When you make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information

This information is used to:

  • Process your order
  • Arrange shipping
  • Provide order confirmations
  • Communicate with you

Customer Support Information

When you contact us, we collect:

  • Your name and email
  • Any information you provide related to your request

This helps us provide support and resolve issues.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send marketing emails (if you opt in)

Sharing Your Information

We share your information with trusted third parties to operate our business:

  • Shopify (our e-commerce platform)
  • Payment processors (to handle transactions)
  • Shipping partners (to deliver your orders)
  • Analytics providers (such as Google Analytics)

We may also share information if required by law or to protect our rights.

Behavioral Advertising

We may use your information to provide targeted ads.

You can opt out here:

Cookies

We use cookies to:

  • Keep your cart active
  • Improve site performance
  • Analyze traffic and behavior

You can disable cookies in your browser settings, but some features may not work properly.

Data Retention

We retain your personal information as long as necessary to:

  • Fulfill your order
  • Comply with legal obligations
  • Resolve disputes

You can request deletion at any time.

Your Rights

For U.S. & California Residents (CCPA)

You have the right to:

  • Access your personal data
  • Request deletion
  • Correct inaccurate information

For EU Residents (GDPR)

You have the right to:

  • Access your data
  • Request correction or deletion
  • Object to processing

To exercise these rights, contact us at the email above.

Minors

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us for removal.

Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Business Information

ReliefCore™ operates from the United States.